Grade D: £19,698 - £21,748 per annum
Post Refs:
RF567 & RF571– Permanent
RF509, RF584 & RF585 – Temporary up to 12 months from appointment
All posts are 37 hours per week
Benefits to you:
-
Flexibility in Working
Arrangements
- Flexitime Scheme
- Local Government Pension
Scheme
- Discounted Leisure Centre Membership
- 22
days holiday and 25 after 5 years continuous service
-
Cycle
Scheme
- Free
Car Parking
- Casual
Car User Allowance
Cannock Chase Council and
Stafford Borough Council are committed to achieving excellence in the
processing of Housing Benefit and Local Council Tax Support claims together
with the recovery of overpaid benefit, from their shared Benefits Service.
The following opportunity has
arisen for multiple candidates with the appropriate skills, experience and
commitment to work in the shared Benefits Service. Whilst the successful
candidates will be based primarily in Cannock, you may be required on occasion
to work at sites across the Cannock Chase and Stafford Borough areas.
As part of a busy team you will
be required to deal promptly and efficiently with Customer enquiries, the
assessment of new claims and change in circumstances for housing benefit and /
local council tax reduction, and the
assessment of Discretionary Payment applications.
The successful applicants will
need to have good communication skills in both written and verbal form as well
as being able to work accurately and prioritise workloads to enable deadlines
to be met.
You should hold GCSE’s at Grade
C or above (including Mathematics and English) or equivalent academic or
vocational experience. You must also be able to work in a team and on your own
initiative as well as being willing to undertake training development to gain
detailed knowledge of Council Tax and Housing Benefits.
In addition you should have knowledge
of Microsoft Office packages such as Word, Excel and Outlook in order to order
to input and retrieve data.
Any previous experience of
working in Benefits Administration or with Civica Housing Benefits and Council
Tax Benefits software will be seen as advantageous to the role.
Please
state in your application form, which post number/s you are applying for.
Telephone 01543 462621 or write to HR Services, Cannock Chase Council,
Civic Centre, Beecroft Road, Cannock, Staffordshire, WS11 1BG or e-mail vacancies@cannockchasedc.gov.uk
quoting the relevant post number.
For further information on these vacancies please see:
Job Description
Person Specification
The
closing date for receipt of completed applications is Friday 10th
December 2021.